- Shipping & Returns
Shipping & Returns
All in stock items will ship within 24 hours of their purchase.
Guarantee & Return Policy
All items are guaranteed for a period of 30 days from receipt of order. A full refund (less the shipping & handling fee) will be given within a period of 30 days on any item that is undamaged. The item must be returned in original packaging with all of the items included, e.g. instructions, battery and miscellaneous original parts. There are no refunds on items after 30 days. You must call us at 1-800-482-2321 for a Return Merchandise Authorization before shipping any returned items. We are based in Los Angeles. No items will be accepted for refund without an authorization number and a copy of the original sales receipt. In the case of exchanges due to ordering the wrong part, a shipping charge AND a flat restocking fee of $10.00 will be applied unless otherwise stipulated. The EXCEPTION: if the products being canceled or returned are over $100.00 in value the customer is responsible for all shipping fees and the restocking fee if charged by the manufacturer. If the manufacturer does not charge us a restocking fee when we return the product to them, then we do not charge you the fee.